User initiated by iBiioST2 web UI as a workflow via the Orchestral Support Pack
User triggered through the omni communication channel, viz. Slack, Microsoft Teams, Twitter, etc.
Triggered by organization’s existing ServiceNow, Remedy, etc.
Embedded intelligence in iBiioST2 to start ZTS workflow based on rules and thresholds delivering in-built self diagnostics feature with no human intervention.