Financial Services
Empowering Remote Operations for Leading FinTech Firm with
Orchestral Composer
A leading New York-based FinTech firm with a $10 billion annual revenue faced significant challenges in enabling secure remote access to sensitive financial data for its day traders during the COVID-19 pandemic. The company's existing data security policies prohibited sharing sensitive information over Virtual Private Networks (VPNs), leading to a backlog of access requests and potential security risks.
By implementing the Orchestral Composer platform, the firm automated the orchestration of secure data access, ensuring timely provisioning and revocation of access rights. This solution empowered the firm to leverage the benefits of a remote workforce without compromising security or revenues.
We had not expected the service requests to be so high, and our SecOps team was not staffed to handle the increased load. Orchestral.ai stepped in and provided a solution that not only provisioned the services but also revoked access in a timely manner.
With the solution, our SecOps team was able to provide the services and remain compliant with company policies.
— Sr. VP. Network Security
Challenge
The FinTech firm faced several critical challenges:
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Manual Access Provisioning:
Day traders working remotely had to submit help-desk tickets for data access, which SecOps personnel then manually managed. This process became overwhelming, leading to a backlog of requests and delayed access provisioning. -
Timely Access Revocation:
The manual process also made it difficult to revoke access promptly, creating potential data security risks as sensitive information remained accessible longer than intended. -
Revenue and Security Impact:
Delayed data access affected the firm's revenue, while delayed revocation exposed the firm to potential data breaches. An automated solution was necessary to maintain security and performance.
Solution
Orchestral Composer, with its NetSecOps security automation tasks, provided the ideal solution:
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Seamless Integration:
Composer integrates seamlessly with the firm's existing help-desk system, maintaining a consistent user experience for remote workers. Once approved, access requests initiate security operations via a REST API, ensuring timely provisioning. -
Automated Access Revocation:
Composer automatically revokes data access after a predetermined period, ensuring data integrity and security, while eliminating prolonged access risks and data breaches. -
Scalability and Efficiency:
Automating access processes allows the firm to handle a high volume of requests efficiently, without overwhelming the SecOps team. This supports the remote workforce effectively, even during peak hours.
Conclusion
The successful implementation of Orchestral Composer platform demonstrates the transformative potential of automated security orchestration in enabling secure remote operations. By addressing the challenges of manual access provisioning and revocation, the firm has maintained high data security levels while empowering its remote workforce to operate effectively. This case study highlights the importance of adopting innovative solutions to remain competitive in evolving workplace dynamics.
Getting Started
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