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Food Services

Unifying Patch Management for Secure IT Environments
with Orchestral Composer

A global leader in the coffee industry faced challenges in maintaining a secure IT environment due to inconsistent patch management processes across its vast network of stores and data centers. By implementing Orchestral Composer, an enterprise-grade automation platform, the company successfully standardized its patch management procedures, reducing security risks and improving overall IT efficiency. The solution enabled the company to save hundreds of hours, gain real-time visibility into potential vulnerabilities, and align its teams under a common methodology.

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Our IT infrastructure is vast and complex,...Maintaining a secure environment while ensuring consistent patch management across all systems was a daunting challenge. Orchestral Composer provided us with the automation and standardization we needed to streamline our processes, reduce security risks, and improve overall efficiency. The platform's ability to automatically audit servers and align security procedures across all units has been a game-changer for our IT operations.

— Sr. NetSec Lead

Challenge

The company's IT department faced several critical challenges:

  • Inconsistent Patch Management:
    The organization struggled with inconsistent patch management processes across its extensive network of stores and data centers, leading to potential security vulnerabilities.

  • Security Risks:
    The lack of a standardized approach to patch management exposed the organization to the risk of a non-secure IT environment, which could have severe consequences for the company's reputation and operations.

  • C-Level Concern:
    The severity of the issue prompted C-level executives to take immediate action, recognizing the need for a comprehensive solution to address the security risks and streamline IT processes.

Solution

The company selected Orchestral's Composer platform to address these patch management challenges:

  • Automated Patch Repository:
    Orchestral Composer enabled the company to automate a standardized repository of operating systems, ensuring consistency and compliance with the specifications set by the security operations team.

  • Automated Patch Verification and Application:
    The platform introduced an automated process to verify existing patch levels and apply patches across different operating systems, eliminating manual efforts and reducing the risk of human error.

  • Continuous Server Auditing:
    With Orchestral Composer, all internal servers that are powered on are now automatically audited per the compliance standards outlined by the SecOps team, ensuring a consistently secure environment.

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Conclusion

The successful implementation of Orchestral Composer platform demonstrates the transformative potential of automated security orchestration in enabling secure remote operations. By addressing the challenges of manual access provisioning and revocation, the firm has maintained high data security levels while empowering its remote workforce to operate effectively. This case study highlights the importance of adopting innovative solutions to remain competitive in evolving workplace dynamics.

Getting Started

Orchestral's solutions are available as free 30-day Proof of Value evaluations. To get started, just click the "FREE TRIAL" button at the top of this page and complete the Trial Request Form. If you'd like to see a demo first, just click the "Book a Demo" button below to book a date/time that works best for you. Otherwise, you can get started by emailing us at info@orchestral.ai.

Ready to see for yourself?

We'd love to show you how Orchestral.ai enables you to address a broad spectrum of orchestration & automation challenges.

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